Delivery Information

DELIVERY IS ONLY TO UK MAINLAND & UK ISLAND ADDRESSES
We do not currently deliver overseas from our UK online shop.

ORDER CRITERIA
All purchases must comprise of a minimum of a £14.00 order value, and a maximum of eighteen unit items (individual cans etc.).

DHL are our preferred delivery partner.

Please use your tracking number as received in your shipping notification. The number is live once goods have been uplifted by DHL.

DHL on demand delivery will let you receive email / SMS updates about your shipments progress and estimated delivery date / time.

This service enables you to choose the time and place of delivery, as well as choose the date that suits your exact requirements.

The date selected at checkout is a preferred date and is not guaranteed. DHL On Demand Delivery will allow you to specify your delivery option.
https://delivery.dhl.com/prg/on-demand-delivery.xhtml?ctrycode=GB


DELIVERY CHARGES (excluding Hampers*)
'Standard' delivery cost is £7.50 for UK Mainland, Northern Ireland, Isle of Wight & Isle of Man.  
'Remote' delivery cost for Scottish Islands is £18.95 
PLEASE NOTE:  Any hampers purchased along with your basket items will be charged at their own shipping rate of an additional £7.95 each in addition to the £7.50 standard shipping cost.

HAMPER DELIVERY CHARGES*
Hamper orders to UK Mainland are charged at £7.95 postage and packing per item, including Scottish Highlands, Northern Ireland, Isle of Wight and Isle of Man.
Hamper orders to Scottish Islands are charged at either £18.95 or £22.95 postage and packing per item depending on the items weight.
PLEASE NOTE:  Any additional items added to your basket and paid for alongside your hamper will have their delivery charged at an additional £7.50 to your hamper delivery cost.

Shipping rates will be confirmed at the checkout.
Please select the appropriate option at the checkout.
Please note the delivery options above  for all orders do not deliver on weekends or on Bank Holidays.
Next day delivery is not possible at the moment due to our rural location in the Highlands of Scotland.

Further information
This website does not currently fulfil volume or trade orders, and if you require such a service then please contact 01343 820393 in the first instance. 

To guarantee delivery we recommend you please ensure you add any special delivery options as legally you are bound to sign for the goods.  

Where possible we advise taking delivery at 'a business premises' where someone will be available throughout working hours

Please note at this stage it is not possible to give multiple alternatives for the delivery address. You will need to add each order individually.

By delivering your order to the address you specify when placing the order then we have discharged our obligations to deliver the order to you.

It is your duty to ensure your requested delivery date is suitable for either yourself or your gift recipient to accept an order.

We cannot accept responsibility for addresses provided incorrectly.

Please note it is a requirement of the courier company that we must have the telephone number of the delivery address.

Unless our online team contacts you, your goods will be dispatched within 3-5 working days and could be delivered any time up until 6pm. We cannot estimate an exact delivery time.

Please note you will be able to track your order once goods have been dispatched.

Please note we will only be notified by the couriers if there is a problem.