Delivery Information

*PLEASE NOTE DELIVERY IS TO ALL UK MAINLAND & ISLAND RESIDENTIAL ADDRESSES & NORTHERN IRELAND ONLY*

All purchases made via this website must comprise of a minimum of a £10.00 order value, and a maximum of twenty-four unit items (individual cans, jars etc.).
This website does not currently fulfil volume or trade orders, and if you require such a service then please contact 01343 820393 in the first instance. 

Unfortunately at this time we do not deliver overseas from our UK online shop. 

 Delivery charges for STANDARD (Non-Hamper) orders

  • 'STANDARD' delivery costs £6.95 for the UK Mainland, Northern Ireland and the Scottish Highlands and will be delivered within 3 working days. You can opt to use the calendar as a tool to select a specific date for delivery.
  • 'REMOTE' delivery costs £14.95 for Scottish Islands and Isle of Man and will be delivered within 3 working days. You can opt to use the calendar as a tool to select a specific date for delivery. 

Delivery charges for HAMPER orders to UK Mainland and Northern Ireland

  • Hamper delivery is charged at £6.95 postage and packing per item for 
    Baxters Traditional
    Baxters Great Taste
    Baxters Festive Delights 
    hampers to mainland UK and NI addresses

  • Hamper delivery is charged at £8.95 postage and packing per item for the Baxters Christmas Extravaganza
    Baxters Highland Celebration
    hampers to mainland UK and NI addresses (due to their weight).

Delivery charges for HAMPER orders to Scottish Islands and Isle Of Man

  • Hamper delivery is charged at £15.95 postage and packing per item for each hamper in our range.
    Please select the appropriate option at the checkout

Please note the delivery options above  for all orders do not deliver on the weekends or on bank holidays.

  • NEXT DAY DELIVERY is not possible at the moment due to our rural location in the Highlands of Scotland.

Further information

Our preferred courier companies are DHL for deliveries to England, Wales, and Northern Ireland, and Menzies Distribution for deliveries in Scotland. To guarantee delivery we recommend you please ensure you add any special delivery options as legally you are bound to sign for the goods.  

Where possible we advise taking delivery at 'a business premises' where someone will be available throughout working hours

It is also possible to send goods to a neighbour.

Please note at this stage it is not possible to give multiple alternatives for the delivery address. You will need to add each order individually.

By delivering your order to the address you specify when placing the order then we have discharged our obligations to deliver the order to you.

It is your duty to ensure your requested delivery date is suitable for either yourself or your gift recipient to accept an order.

We cannot accept responsibility for addresses provided incorrectly.

Please note it is a requirement of the courier company that we must have the telephone number of the delivery address.

Unless our online team contacts you, your goods will be dispatched within 3-5 working days and could be delivered any time up until 6pm. We cannot estimate an exact delivery time.

Please note you will be able to track your order once goods have been dispatched.

Please note we will only be notified by the couriers if there is a problem.

Currently it is not possible to make deliveries on weekends or bank holidays.